Beyond the Technology: AI and empathy

In this special episode of Beyond the Technology, recorded live at Digifest 2024, Tom Moule, senior AI specialist in Jisc’s AI team is joined by David Pike, head of digital learning at the Academy for Learning and Teaching Excellence at the University of Bedfordshire, Alina Bajgrowicz, digital learning officer from the University of Bedfordshire, and Scott Hayden, head of teaching and learning and digital at Basingstoke College of Technology to discuss AI and empathy.

The panel begins by looking at the ethical questions that have been raised around using AI at their institutions, and how frequent empathy mapping with students and staff ensures their needs are met. Next, they highlight the benefits and pitfalls of AI for both students and staff, and the need for the sector to define best practice for using AI in education.

David and Alina share examples of ethical dilemmas around generative AI from their session at Digifest and Scott discusses his approach to deepfakes at Basingstoke.

Finally, the group predict where assessment might be heading in the age of AI.